Tuesday August 20, 2019

Water & Sewer Services & Rates

All of the public services for Diamond City are available through City Hall located at 232Grand Ave. in Diamond City. Hours are from 7:30 a.m. to 3:30 p.m. Monday thru Friday excluding holidays.  For more information Contact Steve or Sandy at 870.422.7212.  They will be happy to help you.


Diamond City's water source is the Ozark Mountains Public Water Authority which draws water from Bull Shoals Lake. The storage capacity for the city is 200,000 gallons. Pumping capacity is 300 GPM. On an average day, about 50,000 gallons are used. All rates are based upon water usage per month. (Rates as of January 2019)

Water rates commercial/residential/outside city are: 

A minimum water bill (under 200 gallons usage)
$15.76 per 1,000 gallons is $38.49 and 200 or more gallons usage is $59.37.
$15.76 Minimum Charge Plus Taxes 

Sewer rates are: (Based on Water Usage)
First 2,000 gallons $21.05 (Minimum Charge)
Next 2,000 gallons (per 1,000 gallons) $12.52
Excess of 4,000 gallons (per 1,000 gallons) $11.42 
Minimum Charge $21.05


Industrial Water Rates:
First 1,000 gallons $27.31
Every 1,000 gallons thereafter $13.80


Due to the terrain in Diamond City there are areas of the City that require a Sewage Grinder Pump to process the sewage produced by the residents.  This grinder pump grinds the sewage as it leaves the property owners sewage lines and then pushes it into the main line for transmission to the sewage processing lift station.  For a newly built residence the owner is responsible for the purchase of and installation of the pump on the resident’s sewer line.  Thereafter, Diamond City Public Works will maintain the grinder pump.  However, there are restrictions as to what can be introduced into the grinder pump. For further information as to where a grinder pump is needed contact City Hall at 870.422.7212.


Sanitation rates are: (Methvin Sanitation)
From 0 to 199 Gallons Water Usage Per Month there are no Sanitation Charges.
200 or More Gallons per Month $21.58 Residential Rate
Extra Large Polycart or 2 Smaller Polycarts $23.08
Commercial Accounts – Contact Methvin Sanitation for Commercial Rate.
Methvin Sanitation can be contacted at 870.741.8095.


DIAMOND CITY REQUIREMENTS FOR STARTING WATER/SEWER/SANITATION SERVICES ARE AS FOLLOWS:
Click here for the application form.


General Requirements:
  • Please come in early enough that the application process can be completed before 3 PM to have enough time for Public Works to complete the turn on before 3:30 PM. Otherwise, connections will be made the next business day.  
  • The owner or owner’s representative will have to be present at the residence before Public Works will turn the water on.  
  • Water service will not be turned on during the weekend days.


For Property Owner Applicants
You will need to come to City Hall at 232 Grand Ave. and bring proof of ownership of the property. We will need to make a copy of your driver’s license or other accepted ID and an application will have to be filled out. The cost is a $100 meter deposit and a $50 connection fee.  The deposit is a refundable deposit after three years but the connection fee is not refundable. 


For Renters/Lessors/ Buy on Contract Applicants
You will need to come to City Hall at 232 Grand Ave. and bring your contract, lease, or rental agreement. We will need to make a copy of your driver’s license or other accepted ID and an application will have to be filled out.  The cost is a $200 meter deposit and a $50 connection fee.  The deposit is held until the applicant moves and the final bill is paid from the deposit and the remainder, if any, is refunded to the customer. 


For Commercial Applicants
The process for commercial applicants is the same as for the residential owner’s process.  However, commercial accounts are not charged the sanitation fees by the City.  Each applicant is required to contact Methvin Sanitation and they will determine the commercial accounts sanitation costs and will bill the business separately. 


For Industrial Applicants
The owner/representative of the company will need to come to City Hall and bring proof of ownership of the property or the lease/rental agreement. We will need to make a copy of your driver’s license or other accepted ID and an application will have to be filled out. The cost is a $100 meter deposit and a $50 connection fee.  The deposit is a refundable deposit after three years but the connection fee is not refundable. 



870.422.7212
Tuesday August 20, 2019